Channel Business Development Manager

Location: Raleigh, North Carolina and Newbury Park, California

Overview:
The Channel Business Development Manager will be responsible for managing North American strategic channel business opportunities focusing on high end customized partnerships. This role will focused on marketing web portals and web hosting. The primary focus will be developing strategic alliances and expanding existing major partner networks for the company.

Responsibilities:

• Consistently meet or exceed established sales quotas
• Call prospective customers in designated market area to qualify leads and explain products and services offered - Average 50 calls a day
• Using Converged Systems Business Portal track all relevant sales activity (including calls, prospect pipeline, lead management, account notes, etc.)
• Generate regular reports demonstrating quota attainment and lead lifecycle
• Follow-up on active and incoming leads

Qualifications:

• Min of 3-4 years experience in the technology sector; at least 2 years B2B outside sales experience; preferable channel sales
• Demonstrable phone-based and face to face selling skills required
• Superior communication skills and customer service skills are a must
• Ability to listen and assimilate information is critical
• Flexible, detail oriented team player with a positive attitude who can close business consistently quarter over quarter
• Attention to detail, excellent organizational skills, superior time management skills, and an ability to work with minimal supervision are essential

Direct Marketing Administrator - Customer Relationship Marketing

Location: Raleigh, North Carolina and Newbury Park, California

Overview:
We are currently seeking a qualified marketer with internet hosting experience. This individual will perform various marketing duties (planning, implementation and analysis) in support of our Business and Family Portals & customer relationship marketing (CRM) activities.

Responsibilities:

• Responsible for project management of all direct marketing efforts
• Oversight, trafficking and follow-through of all direct mail campaigns
• Planning and implementation of email marketing activities including planning, loading files, monitoring transmission, reporting and analysis of results
• Collection of campaigns results from various sources and presenting results to senior marketing team
• Assist Director of Direct Marketing with various marketing campaigns - specific opportunities may include construction of creative briefs for new marketing campaigns, quality control and proof-reading of outgoing efforts, trafficking new creative projects and others projects on an ongoing or ad-hoc basis
• Liaison with data management, customer experience marketing, research and customer service teams

Qualifications:

• 3-5 years direct marketing experience, including direct mail, online marketing and telemarketing
• Proven management skills
• Proficiency with spreadsheets, modeling and statistics
• Strong verbal and written skills
• Strong Excel, Word and PowerPoint ability
• Strong organizational skills
• Strong analytic skills
• Attention to detail

Technical Support Specialist - Hosting

Location: Raleigh, North Carolina

Overview:
Will provide Tier 1 technical assistance via telephone, email and chat to clients that have purchased one of our products. Technical Support Specialists will troubleshoot incoming issues relative to Web hosting and provide a diagnosis and/or resolution to the customer using the ticketing tools and logging procedures.

• Strong Knowledge of Microsoft Operating System (OS). Knowledge of Linux and MAC a plus.
• Strong understanding of Windows Networking and IIS configuration.
• Knowledge of browser configurations for Internet Explorer, Opera, Netscape and Firefox essential.
• Knowledge of database management such as PostSQL, MS SQL and MS ACCESS a plus.

Internet Services Company - Business Development Executive - Europe

Location: England, France and Germany

Overview:
Converged Systems is a worldwide leader in providing online brand and internet services to the world's leading corporations and law firms seeks European-based Business Development Executive.

You should have proven experience in European product or service sales to large corporate clients and be fluent in English (and preferably either German or French). Prior internet-related technology and/or intellectual property sales experience is desirable but not essential. You need to be someone who thrives in a dynamic and ever-changing industry and enjoys collaborating with others to define and introduce new product opportunities. Outstanding sales skills, presentation and organization skills, as well as time management, decision making and human relations skills are essential requirements for this position.

Responsibilities:

• Identify, target and close prospects to maximize sales and meet revenue / profitability objectives
• Ensure excellent relationships with existing clients are maintained and that revenue opportunities from up-selling activities are maximized
• Develop a quarterly sales pipeline to ensure revenue growth
• Manage your pipeline activity and prioritize top sales opportunities
• Demonstrate and acquire a solid understanding of internal systems and client usage of systems and web-based solutions
• Pro-actively develop competitive strategies and targeted sales campaigns
• Be capable of addressing questions and issues on pricing, contract terms and conditions
• Keep informed of evolving client requirements and new product opportunities