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iNET-Office  -  WARRANTY   -   INSTALLATION SUPPORT

  Purchased iNET-Office - Warranty Support

Get warranty support for 30 days - FREE
With your Silver, Gold or Platinum Portal purchase you receive 30 days of FREE support starting from the date your product is purchased. Take advantage of this benefit to answer questions regarding your purchased product or learn how specific features can better meet your needs.

Email us to talk with a product specialist or a support engineer
Monday through Friday between 9:00 AM and 9:00 PM ET.
Contact us directly by clicking here to send an Internal Message.

How to get support?
Converged Systems offer multiple ways for you to enhance your knowledge about our products and maximize your potential with our Portals. The majority of support is handled by email. If it is determined necessary, by the support staff, a call will be placed from a senior support staff member to assist you.

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         Frequently Asked Questions.
         How To's on using our Portal.
         Customer Discussion.

Customer Service.
Got a question? Send us an email, representatives can help you with non-technical issues, including answering pre-sales questions, placing an order, checking order status, software registration or updating your contact information.


  Installation Support

The detailed installation instructions will step you through setting up Windows IIS and installing your Portal software. It is very easy to setup and runs immediately.

If you purchase installation services we will either step you through the Installation process over the phone or if you provide FTP access we can install the software for you, at your ISP site or your local server.

After installation you should make the necessary modifications to the site configuration to fully customize your Portal. Making modifications is very simple and straight forward with extensive online help with complete explanations of configuration options. Don't be shy, jump in and tailor this Portal to meet your specific Business/Family needs.

Minimum Requirements For Installation
You do not need a server in a special room for our Portal Software. We run great off Microsoft XP Professional on a standard home desktop PC. You can run our software and still use your desktop PC for your normal business or surfing the internet.

Prior to installation you must first download the software from this page, have IIS up and running or an Active account with a Windows based ISP. The Portal has been tested with Microsoft IIS v5 and up which comes free with most Windows systems (Excludes Windows 95, 98, ME, XP Home). With Microsoft IIS installed we support the following operating systems Windows NT, 2000 Pro, 2000 Server, 2003 Server and XP Pro. This portal views best with Microsoft Internet Explorer v5 and above, and Windows 95, 98, ME, XP, 2000 and 2003.

For installing the portal software the minimum hardware requirements is a Pentium III 400mhz, with 256MB of memory and at least 200MB of disk strorage for uploading your documents, forms, information, photo's, pictures and videos.

For Business intranets you do not need an internet connection, however an internet connection (Home DSL is fine) is necessary for the internet eMail features and being able to share your portal outside your organization or home.

The Business and Family Portals use Microsoft ASP and Microsoft Access as the database. Your server or your ISP will need to have Microsoft ASP and Access support. Microsoft SQL version will be available summer 2005. The upgrade path will be FREE.

Knowledge Center and Message Board Forums
View frequently asked questions, search our technical documents for an answer to your question, get free product updates and documents, or visit our Forum Discussion Groups, and easy-to-use online message board, where you can talk with other users, share tips, and more.

Database and Conversion services
Database and Conversion Services are available to repair damaged databases, reset administrative passwords, and can convert data from other applications into your Portal.

Updates, documents, and downloads
Free downloads are available for all Converged Systems Portal software documents, updates and trial versions of our Software. Help files are built into the product and available once the product is installed.



    FREE Activation Key and FREE Download - The downloads below come with a FREE Bronze Key ... already installed. The Bronze Key limits you to creating up to 1,500 combined entries. This provides you with a fully working DEMO with no time constraints. You can begin organizing your business or family information immediately. When purchased you will receive your Permanent Access Key within 3-5 business days. The Final Access Key will be based on the Level (Silver, Gold or Platinum) of the Portal you purchase.

 

Business iNET-Office Download with DataBase
Download for new first time users of the iNET-Office. This version includes the database.
FREE download of Business iNET-Office Download with DataBase 		Business iNET-Office Download without DataBase
Download for existing customers who do not need the database, only the updated iNET-Office.
Business iNET-Office Download without DataBase


  Enabling Cookies.
  Login to the Portal from your site.
  Installation Read me first Document.
  Setting up IIS on Windows NT, XP Pro, 2000 and 2003.

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Converged Systems International, LLC
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Weboffice is the remote office and virtual office of the future. Contacts Management (Shared CRM) For ultimate contact management control use as an Online address book or enable full capabilities for a complete web-based CRM package. Flexible reporting, import from outlook and many other contact managers, export capabilities and extensive search capabilities. Business & Customer Support Center Manage all of your Help Desk Tickets, Projects, Tasks, Employee Time Sheets, Software Version Control and Software Bug Tracking from one central web-based tool. Built in report writer, extensive search, history tracking, resource reallocation and email capabilities. Couple this with an Integrated Time Sheet Manager to track costs for budgeting and employee time for resource management on a per task or per project, you have the ultimate tool for controlling the critical tasks in your business. Private & Shared Group Calendar Manager Create unlimited Private calendars for yourself and others or create group calendars for everyone to view. Documents and Form Management Centralize and share your business documents, forms, graphics and spreadsheets. Control access with the roles based security and workflow management to better control who can change what. Automated emails and subscriptions keep you informed about all new entries and any entry updated. FAQ & Knowledge Base Our Knowledge Base facilitates the transfer of information, quickly and easily. Catalog all of that critical support and business information that is needed on a daily basis and not currently written down anywhere. Message Board Discussion Forums Create an unlimited number of Discussion Categories, Forums and Topics to get the word out. Discussion groups concerning business programs, technical topics, HR topics, Sales topics and more can help push that needed information out to your employees, customers or business partners. On-Line Opinion Polls Solicit Opinions from your business staff, customers, partners and even anonymous internet users for new marking ideas, product directions or where to have the corporate picnic. News & Announcements Manager Centralize all of your business news and announcements where it can be easily found and read. A shared meeting place for the dissemination of business information. Shared URL Link Management Centralize and share all of those internet and intranet URL Links so they will be available for everyone at anytime. Video & Audio Training Manager Centralize all of your video and audio training aids. Upload powerpoint presentations, flash, graphics and other training material to better organize your training material and make it easier to access. Bookmarks & Spam free Internal Messaging Get rid of those sticky notes ... send phone messages through this module to make sure everyone gets their phone calls without 'calling in'. Provides SPAM and Virus free messaging within your company. Bookmark internet sites or internal business web apps for easy, organized and quick access. CHAT & Private Messaging Need a quick answer and you-or-they are on the phone or at another building. Open up CHAT to communicate directly with any group including sales and support. Unlimited private and public CHAT rooms with private messaging for conducting one on one conversations. Administration Tools Customize and Brand your site's look and feel and set security access permissions. Allow module access by everyone on the internet or restrict to members/employees. your remote office or your virtual office or intranet