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iNET-Office  -  OVERVIEW



Converged Systems provides a complete suite of affordable web-based software modules, designed to help you keep track of your Business Information from ONE organized, shared, centralized, Website Portal.

  Access your information from the U.S., Mexico, Canada, Europe, Asia, or anywhere else in the world, at anytime.

  Organize and share with unlimited folders and sub-folders. Allow everyone to have access or restrict to a specific group.

  Converged Systems provides personalized services that include training, security, data integrity, SSL Encryption, disk storage, data imports, integrations, branding, customization and more.

Enable or Disable any module, customize to meet your exact business needs.
 


  Online Product Walkthrough Demo's


  Contacts Management (Shared CRM)::    For ultimate contact management control use as an Online address book or enable full capabilities for a complete web-based CRM package. Flexible reporting, import from outlook and many other contact managers, export capabilities and extensive search capabilities.



  Support Center::    Manage all of your Help Desk Tickets, Projects, Tasks, Employee Time Sheets and Software Bug Tracking from one central web-based tool. Built in report writer, extensive search, history tracking, resource reallocation and email capabilities. Couple this with an Integrated Time Sheet Manager to track costs for budgeting and employee time for resource management on a per task or per project, you have the ultimate tool for controlling the critical tasks in your business.

  Calendar and Time Management::    Create unlimited Private calendars for yourself and others or create group calendars for everyone to view. Integrated with web conferencing for better management of meetings and time. Log resources required for better managing your office, video and other meeting resources.



  Documents and Form Management::    Centralize and share your business documents, forms, graphics and spreadsheets. Control access with the roles based security and workflow management to better control who can change what. Automated emails and subscriptions keep you informed about all new entries and any entry updated.



  FAQ & Knowledge Base::    Our Knowledge Base facilitates the transfer of information, quickly and easily. Catalog all of that critical support and business information that is needed on a daily basis and not currently written down anywhere.



  Message Board Discussion Forums::    Create an unlimited number of Discussion Categories, Forums and Topics to get the word out. Discussion groups concerning business programs, technical topics, HR topics, Sales topics and more can help push that needed information out to your employees, customers or business partners.



  On-Line Opinion Polls::    Solicit Opinions from your business staff, customers, partners and even anonymous internet users for new marking ideas, product directions or where to have the corporate picnic.



  News & Announcements Manager::    Centralize all of your business news and announcements where it can be easily found and read. A shared meeting place for the dissemination of business information.



  Shared URL Link Management::    Centralize and share all of those internet and intranet URL Links so they will be available for everyone at anytime.



  Video & Audio Training Manager::    Centralize all of your video and audio training aids. Upload powerpoint presentations, flash, graphics and other training material to better organize your training material and make it easier to access.



  Bookmarks & Spam free Internal Messaging::    Get rid of those sticky notes ... send phone messages through this module to make sure everyone gets their phone calls without 'calling in'. Provides SPAM and Virus free messaging within your company. Bookmark internet sites or internal business web apps for easy, organized and quick access.



  CHAT & Private Messaging::    Need a quick answer and you-or-they are on the phone or at another building. Open up CHAT to communicate directly with any group including sales and support. Unlimited private and public CHAT rooms with private messaging for conducting one on one conversations.



  Administration Tools::   Customize and Brand your site's look and feel and set security access permissions. Allow module access by everyone on the internet or restrict to members/employees.

 
 

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help desk trouble tickets and knowledge base.  Project Management and Task Management

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Converged Systems International, LLC
TX Office: 469-362-7874    Fax: 469-362-7874


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Weboffice is the remote office and virtual office of the future. Contacts Management (Shared CRM) For ultimate contact management control use as an Online address book or enable full capabilities for a complete web-based CRM package. Flexible reporting, import from outlook and many other contact managers, export capabilities and extensive search capabilities. Business & Customer Support Center Manage all of your Help Desk Tickets, Projects, Tasks, Employee Time Sheets, Software Version Control and Software Bug Tracking from one central web-based tool. Built in report writer, extensive search, history tracking, resource reallocation and email capabilities. Couple this with an Integrated Time Sheet Manager to track costs for budgeting and employee time for resource management on a per task or per project, you have the ultimate tool for controlling the critical tasks in your business. Private & Shared Group Calendar Manager Create unlimited Private calendars for yourself and others or create group calendars for everyone to view. Documents and Form Management Centralize and share your business documents, forms, graphics and spreadsheets. Control access with the roles based security and workflow management to better control who can change what. Automated emails and subscriptions keep you informed about all new entries and any entry updated. FAQ & Knowledge Base Our Knowledge Base facilitates the transfer of information, quickly and easily. Catalog all of that critical support and business information that is needed on a daily basis and not currently written down anywhere. Message Board Discussion Forums Create an unlimited number of Discussion Categories, Forums and Topics to get the word out. Discussion groups concerning business programs, technical topics, HR topics, Sales topics and more can help push that needed information out to your employees, customers or business partners. On-Line Opinion Polls Solicit Opinions from your business staff, customers, partners and even anonymous internet users for new marking ideas, product directions or where to have the corporate picnic. News & Announcements Manager Centralize all of your business news and announcements where it can be easily found and read. A shared meeting place for the dissemination of business information. Shared URL Link Management Centralize and share all of those internet and intranet URL Links so they will be available for everyone at anytime. Video & Audio Training Manager Centralize all of your video and audio training aids. Upload powerpoint presentations, flash, graphics and other training material to better organize your training material and make it easier to access. Bookmarks & Spam free Internal Messaging Get rid of those sticky notes ... send phone messages through this module to make sure everyone gets their phone calls without 'calling in'. Provides SPAM and Virus free messaging within your company. Bookmark internet sites or internal business web apps for easy, organized and quick access. CHAT & Private Messaging Need a quick answer and you-or-they are on the phone or at another building. Open up CHAT to communicate directly with any group including sales and support. Unlimited private and public CHAT rooms with private messaging for conducting one on one conversations. Administration Tools Customize and Brand your site's look and feel and set security access permissions. Allow module access by everyone on the internet or restrict to members/employees. your remote office or your virtual office or intranet