Converged Systems web-based iNET-Office Business Portal Solution is designed to help you leverage your enterprise's unique resources: the knowledge you have about your customers and the skills of your sales and customer service representatives. Our Business Website Portal solution is designed to help you optimize these resources while personalizing every customer contact, regardless of the communication channel.

Create a True eBusiness - Bring your Business Units, Employees and Partners together with the dynamic up to date content, collaboration capabilities, and communication tools of a complete and centralized Browser Based Portal solution. With any web browser and from ANY location in the World you give your employees, customers, and partners a central interface to access the information they need to make more efficient and effective business decisions.

  Why iNET-Office Business Portal Solution?

Converged Systems iNET-Office Business Portal Solution is priced for the small and medium sized companies, giving opportunity for Reduced Risk of Ownership, Fast ROI (return on investment) and Lower TCO (total cost of ownership)

Advantages for your Sales Force.
      Centralized storage of all critical information.
      Improved productivity and increased closure rate.
      Reduce time to close, more profitable customers.
      Manage the sales process end to end.
      Create up-to-date reports on sales activities.
      Automate sales methodology and workflow.

Advantages for Marketing Department.
      Mine data to pinpoint the most profitable audience.
      Reduce dropped leads; acquire and retain customers.
      Analyze and Report on campaign responses and revenues.
      Report on sales forecasts and sales numbers.
      Automatically assign and distribute leads and monitor follow-up procedure.
      Easy access to calendars, contacts and important customer information.

Advantages for Support Department and Staff.
      All of your tasks available from one Central Location.
      Faster resolution times; exceeding expectations.
      Automate customer responses with an extensive Task Manager.
      Automatically assign, escalate, and re-route customer issues.
      Create, maintain and provide easy access to your knowledge base.
      Easily share product information across teams.
      Reduce training costs and analyze effectiveness.
      Easily export data to your favorite tool for effective data mining.

Senior Executives
      Improves performance of a diverse project portfolio
      Increases productivity of knowledge workers
      Generates cost savings through more efficient deployment of resources and timely project completion
      Leverages human and information technology assets more effectively

Portfolio, Program and Project Managers
      Provides real-time visibility across all projects allows for better decision making
      Enables alignment of project priorities with overall company strategy
      Improves resource planning and skills assessment capabilities across the organization
      Ensures that all team members are making appropriate progress on the right tasks
      Generates instant reports on status of projects
      Organizes status information in a portfolio
      Enables quick identification of problem areas
      Schedules available resources more efficiently
      Creates reusable collateral for use on subsequent projects
      Creates a single interface for all projects and participants

Robust and Powerful Business Solutions from Converged Systems will revolutionize the way you do business. Our solutions are enriched with powerful business tools blended with latest technologies and defined business rules to accelerate and revolutionize your business.

Advantages for Your Business:

  Less Space required - Archive rooms and paper filing cabinets are no longer necessary. Archive online, easy to manage and centrally located.

  Lower Page Consumption - Use Documents, Forms, Graphics and Information online and reduce printer service costs.

  More Convenience - Filing and retrieval of New updated Documents, Forms, Graphics and Information are done at your desk.

  Boost employee productivity - Increase access to current and up to date Documents, Forms, Graphics and Information to facilitate productivity. What is needed is immediately available.

  Improved Customer Service - Information sharing - makes it easy to access and distribute most current versions of all Documents, Forms, Graphics and Information to employees and 3rd parties.

  Protect data integrity - All Documents, Forms, Graphics and Information are maintained in a central online digital file cabinet. Allows for an easy implementation of a disaster recovery plan for your paper assets.

  Enhance quality Documents - Avoid data duplication. Promote data reuse, leading to lower costs and time for Document, Forms, Diagrams and graphics production, repurposing and distribution.

  Security - Converged Systems Business Portal is Password Protected, offering RESTRICTED access to your Business information, video's, photo's and training aids by ONLY those you give access to. Roles based security allows you to better control access through multiple levels of security.

  Opinion Polls Let your employees and customers know you care about their opinion with online rating and opinion poll capabilities. Gather valuable feedback from your staff and customers to develop new ideas, test new products, or reflect on your business direction to make more informed future decisions.

  Is iNET-Office right for you?

It is, if you have a need for any of the following::

  A need for increased collaboration and communication with employees, clients, and vendors on proposals and projects from different locations.

  A need to provide customers real-time access to project status, documents, events and relevant information.

  A need to reduce overhead associated with IT consultants, expensive servers, software, program upgrades and support.

  A need for a safe and secure place to store relevant business documents to streamline business operations.

  A need for a secure and scalable collaboration and communication infrastructure - accessible anytime, anywhere and from any computer.

  A need to reduce overhead associated with IT consultants, expensive servers, software, program upgrades and a fluctuating user base.

  A need to quickly organize and mobilize teams for online collaboration and communication.

Converged Systems powerful online collaboration and communication iNET-Office Portal manages and tracks your business information anytime and from anywhere. Step up efficiency with this easy-to-use online collaboration solution that allows colleagues to manage themselves by tracking contacts, business information, critical events, tasks and projects from any Internet connection. You design your online Portal specifically for your business.